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BEHCA Help & Tutorial Topics

Getting Started

11
  • Video: Creating Profiles, Groups and Staff
  • Video: Setting Up A BEHCA Profile
  • Video: Collaboration and Data Tracking
  • Video: Mobile App Walkthrough
  • Video: Tracking List Templates (Manager Use)
  • How To Invite Staff Members and Configure Locations and Classrooms
  • How To Set Up And Create An Incident Report
  • How To Set Up Customised Data Tracking
  • MAR: Administering Medications
  • MAR: Medication Tracking Set Up And Configuration
  • MAR: Reviewing and Exporting Medication Reports

FAQ

22
  • Email Support and Live Chat
  • Why can’t I log in with my Facebook account?
  • Who Is BEHCA for?
  • What will happen to my personal data if I cancel my account?
  • What is the difference between adding a Staff Member vs. Guest on a Profile?
  • What information is shared if I sign up with a Google or Apple account?
  • What Does BEHCA Stand For?
  • Is my data secure?
  • Is BEHCA HIPAA Compliant?
  • Is an Internet connection required?
  • Is a BEHCA subscription covered by DD services?
  • If my child has an account through their school and she moves to another school can her account be transferred?
  • If I upgrade my plan, do I have to pay the full upgrade cost?
  • How do I export data?
  • How do I delete my personal data?
  • How do I change the customized tracking options?
  • How do I cancel my account?
  • How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
  • Does the app work on my desktop, tablet, or phone?
  • Do you offer refunds?
  • Can I make notes private?
  • Can I edit general notes someone else has entered?

Mobile App

5
  • Video: Electronic Visit Verification (EVV) with the BEHCA App
  • How do I select a specific date in the mobile app?
  • How do I delete data entered on the mobile app?
  • How do I customize the data tracking points on the mobile app?
  • How do I add new profiles on the mobile app?
  • Home
  • Support
  • FAQ
  • Why can’t I log in with my Facebook account?
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Why can’t I log in with my Facebook account?

< 1 min read

Facebook login was one of our least-used features by customers, and required regular maintenance to keep it up to date with ongoing changes at Facebook. We ultimately decided to stop supporting it so we could focus our efforts on more important features.

If you logged in with a Facebook account in the past, you can use the Forgot your password? link on the sign in page to have a new password sent to you. Or, if your email address is a Gmail/Google account or Apple account, you can also use those login services instead.

Updated on January 24, 2024
Email Support and Live ChatWho Is BEHCA for?

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