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BEHCA Help & Tutorial Topics

Getting Started

11
  • Video: Creating Profiles, Groups and Staff
  • Video: Setting Up A BEHCA Profile
  • Video: Collaboration and Data Tracking
  • Video: Mobile App Walkthrough
  • Video: Tracking List Templates (Manager Use)
  • How To Invite Staff Members and Configure Locations and Classrooms
  • How To Set Up And Create An Incident Report
  • How To Set Up Customised Data Tracking
  • MAR: Administering Medications
  • MAR: Medication Tracking Set Up And Configuration
  • MAR: Reviewing and Exporting Medication Reports

FAQ

22
  • Email Support and Live Chat
  • Why can’t I log in with my Facebook account?
  • Who Is BEHCA for?
  • What will happen to my personal data if I cancel my account?
  • What is the difference between adding a Staff Member vs. Guest on a Profile?
  • What information is shared if I sign up with a Google or Apple account?
  • What Does BEHCA Stand For?
  • Is my data secure?
  • Is BEHCA HIPAA Compliant?
  • Is an Internet connection required?
  • Is a BEHCA subscription covered by DD services?
  • If my child has an account through their school and she moves to another school can her account be transferred?
  • If I upgrade my plan, do I have to pay the full upgrade cost?
  • How do I export data?
  • How do I delete my personal data?
  • How do I change the customized tracking options?
  • How do I cancel my account?
  • How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
  • Does the app work on my desktop, tablet, or phone?
  • Do you offer refunds?
  • Can I make notes private?
  • Can I edit general notes someone else has entered?

Mobile App

5
  • Video: Electronic Visit Verification (EVV) with the BEHCA App
  • How do I select a specific date in the mobile app?
  • How do I delete data entered on the mobile app?
  • How do I customize the data tracking points on the mobile app?
  • How do I add new profiles on the mobile app?
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  • How do I cancel my account?
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How do I cancel my account?

< 1 min read

Subscriptions from the app store #

If you subscribed to your account through the BEHCA mobile app, you need to cancel your account via the Apple or Google app stores.

How to cancel your subscription on the Apple app store

How to cancel your subscription on the Google Play store

Subscriptions from the BEHCA website #

If you subscribed to your BEHCA account from our website, you can cancel your account at any time from your Account page at the bottom of the Billing Details tab.

Updated on January 24, 2024
How do I change the customized tracking options?How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
Table of Contents
  • Subscriptions from the app store
  • Subscriptions from the BEHCA website

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