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BEHCA Help & Tutorial Topics

Getting Started

11
  • Video: Creating Profiles, Groups and Staff
  • Video: Setting Up A BEHCA Profile
  • Video: Collaboration and Data Tracking
  • Video: Mobile App Walkthrough
  • Video: Tracking List Templates (Manager Use)
  • How To Invite Staff Members and Configure Locations and Classrooms
  • How To Set Up And Create An Incident Report
  • How To Set Up Customised Data Tracking
  • MAR: Administering Medications
  • MAR: Medication Tracking Set Up And Configuration
  • MAR: Reviewing and Exporting Medication Reports

FAQ

22
  • Email Support and Live Chat
  • Why can’t I log in with my Facebook account?
  • Who Is BEHCA for?
  • What will happen to my personal data if I cancel my account?
  • What is the difference between adding a Staff Member vs. Guest on a Profile?
  • What information is shared if I sign up with a Google or Apple account?
  • What Does BEHCA Stand For?
  • Is my data secure?
  • Is BEHCA HIPAA Compliant?
  • Is an Internet connection required?
  • Is a BEHCA subscription covered by DD services?
  • If my child has an account through their school and she moves to another school can her account be transferred?
  • If I upgrade my plan, do I have to pay the full upgrade cost?
  • How do I export data?
  • How do I delete my personal data?
  • How do I change the customized tracking options?
  • How do I cancel my account?
  • How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
  • Does the app work on my desktop, tablet, or phone?
  • Do you offer refunds?
  • Can I make notes private?
  • Can I edit general notes someone else has entered?

Mobile App

5
  • Video: Electronic Visit Verification (EVV) with the BEHCA App
  • How do I select a specific date in the mobile app?
  • How do I delete data entered on the mobile app?
  • How do I customize the data tracking points on the mobile app?
  • How do I add new profiles on the mobile app?
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  • Do you offer refunds?
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Do you offer refunds?

< 1 min read

Unfortunately, we cannot offer refunds for unused time. If you did not find BEHCA useful, please send us an email explaining why BEHCA didn’t work for you or what you felt was missing. We use every message of customer feedback to improve BEHCA to benefit everyone!

Let Us Know!

If you have questions on how to use BEHCA, reach out to a team member with the blue chat icon in the bottom right corner of your screen. The BEHCA Team is here to support you and make every experience a positive one.

Updated on April 28, 2024
Does the app work on my desktop, tablet, or phone?Can I make notes private?

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