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FAQ
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Why can’t I log in with my Facebook account?
Who Is BEHCA for?
What will happen to my personal data if I cancel my account?
What is the difference between adding a Staff Member vs. Guest on a Profile?
What information is shared if I sign up with a Google or Apple account?
What Does BEHCA Stand For?
Is my data secure?
Is BEHCA HIPAA Compliant?
Is an Internet connection required?
Is a BEHCA subscription covered by DD services?
If my child has an account through their school and she moves to another school can her account be transferred?
If I upgrade my plan, do I have to pay the full upgrade cost?
How do I export data?
How do I delete my personal data?
How do I change the customized tracking options?
How do I cancel my account?
How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
Does the app work on my desktop, tablet, or phone?
Do you offer refunds?
Can I make notes private?
Can I edit general notes someone else has entered?